Wanted: Shelter Manager

Shelter Manager Job Description

This full time position is bottom line responsible for the daily operation of the shelter, including animal care, adoption, fostering, and a team of seven employees. This position is under the direct supervision of the Director of Operations. The right candidate will be well organized and detail oriented but able to think strategically and delegate work as needed to develop employees. Professionalism and solution-oriented approach are necessary. Responsibilities include:

Animal Care
o Manage a team of five animal care attendants with the help of one Assistant Shelter Manager
o Creation of all animal care protocols including safety, feeding, cleaning, administering of medicine, etc.
o Implementation of animal care protocols, including staff training and follow up
o Perform and manage intake exams for all animals entering the shelter
o Manage the performance of behavioral assessments of each animal and coding into our tiered system
o Keep Petpoint updated with all information about each animal, including exams, vaccinations, and outcomes
o Work with our Veterinarian to coordinate spay/neuter surgeries and medical exams

Adoption and Client Services
o Manage the Adoption Coordinator and other staff to perform adoptions accurately and with all paperwork and Petpoint filled out correctly
o Model and enforce good customer service with potential adopters, volunteers, etc.

Foster/Puppy Program
o Coordinate transfer of animals in and out of the Refuge as needed
o Recruit and coordinate foster families
o Build long term successful relationships with foster families

Staff Management
o Scheduling, tracking of Payroll hours, time off, etc.
o Performing regular employee reviews

Qualifications
o At least 1 year experience working in a shelter environment with both cats and dogs of all sizes
o At least 2 years management/supervising experience
o Proficiency in Microsoft Office Suite, Gmail, Google Docs, Google Calendar, and Petpoint
o Good communication skills and the ability to maintain professionalism under pressure
o Extremely well organized and be a team player and play nice with peers
o Prepared for leadership and to hit the ground running
o Ability to think strategically and understand the big picture of the Refuge, its mission, and the role it plays in the community

Position Type
Full time, 37.5 hrs/week. Must have Saturday and Sunday availability.

Salary and Benefits
Competitive wage will be commensurate with experience

To apply, This email address is being protected from spambots. You need JavaScript enabled to view it. a resume, as well as references and their contact information.